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COMPLAINTS

How to File a Complaint 

You have the right to have your complaints heard and resolved in a timely manner. We're committed to addressing your concerns directly. You may contact us directly at info@letstalkyou.com  or submit your concerns below.  If we're unable to resolve the issue to your satisfaction, you may file a complaint with our licensing board:

 

Texas Behavioral Health Executive Council
1801 Congress Avenue, Suite 7.300
Austin, TX 7870
Telephone: 1-800-821-3205
Complaint Form

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HIPAA Privacy Concerns

If your complaint involves HIPAA Privacy Regulations, you may contact:

U.S. Department of Health and Human Services
Office for Civil Rights
Email: OCRMail@hhs.gov

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Consumer Privacy Complaints

If you have concerns about the privacy and security of your health information, you may contact:

Texas Office of the Attorney General
File a Consumer Complaint

Let’s Talk.

We're here to listen. Share what's on your mind and we'll get back to you soon.

Thanks for submitting!

CONTACT US

ADDRESS

OPERATING HOURS

7676 Hillmont

Houston, TX 

Mon - Fri :

8:30 am - 9pm 

Contact Us

Sat :

9 am - 3pm   

             

Sun :

By appointment only

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Accessibility

Let's Talk, I'll Listen Counseling Services is committed to making our website accessible to everyone. If you're experiencing difficulty accessing any part of this site, please call us at 832-296-5369.

Need to request your counseling records? Find information about our records request procedures and required forms.

Have a concern about our services? Learn about our complaint process and how we address your feedback.

We are committed to your privacy.

Please be sure not to include confidential  information regarding your health condition.

This form is for general questions or messages.

 

If you are currently experiencing a crisis or emergency please call 9-1-1.

I agree to receive text messages from Let’s Talk, I’ll Listen Counseling Services at 978-400-3016 and 832-246-5369. Message frequency varies and will include appointment reminders, pre-screening instructions, consultation coordination, and updates about starting therapy services. Message and data rates may apply. Reply “STOP” or “UNSUBSCRIBE” to opt-out at any time. Reply "HELP" for additional assistance, or contact support at 978-400-3016 or 832-246-5369. Privacy policy

You’ve opted out of Let’s Talk, I’ll Listen Counseling Services messages. We do not sell, rent, or share your personal data for marketing, promotional, or advertising purposes. For assistance, contact: 978.400.3016/832.246.5369. For more details on how we handle your information, please review our Privacy Policy and Terms and Conditions for details on how we handle your information.

By texting START to 978-400-3016 or 832-246-5369, you consent to receive text messages including appointment reminders, pre-screening instructions, consultation coordination, and updates about starting therapy services from Let’s Talk, I’ll Listen Counseling Services. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP. Reply HELP for help. Privacy Policy. & Terms and Conditions.

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