Mission Statement: Let's Talk, I'll Listen Counseling Services is committed to providing exceptional counseling services using evidence based practices to help individuals create meaningful changes towards building the authentic and purpose driven lives they desire.
Vision Statement: Let's Talk, I'll Listen Counseling Services strives to be a catalyst for growth, change and mental wellness by providing exceptional counseling services, consultation and community service. As a private practice dedicated to meeting the unique needs of clients served. Let's Talk, I'll Listen aims to be a community based preeminent resource on mental health increasing awareness and minimizing the stigma often associated with poor mental health.
We believe in treating our clients with kindness, empathy, and understanding.
DIVERSITY AND INCLUSION
We value and respect the unique backgrounds and experiences of all individuals, and we are committed to creating a welcoming and inclusive environment for all clients.
EVIDENCE BASED CARE
We are committed to providing the highest quality care possible, and we base our treatment approaches on the latest research and best practices.
We believe in the power of teamwork, and we work closely with our clients and colleagues to achieve the best possible outcomes.
We hold ourselves to high standards of professionalism and ethical conduct, and we strive to be respectful and accountable in all that we do.
GROWTH AND DEVELOPMENT
We are committed to continuously learning and improving, and we encourage our team to pursue personal and professional growth
WHAT TO EXPECT
Let's Talk, I'll Listen counseling services is a mental health private practice dedicated to providing counseling services that improve the lives of individuals, couples and families.
Counseling provides the opportunity for change, growth and self-discovery in the context of a safe, supportive, and therapeutic relationship.
The process of change will, in many ways, be unique to your particular situation. Therapy sessions usually last 50 minutes. Individuals who are experiencing a difficult challenge can request more time per session or more than one session per week. Extended Sessions (90 minutes) are available for individual, couples, family and telehealth therapy by request and if need is determined by you and your therapist.
Initial counseling sessions will involve an evaluation of your needs. The goal of this initial assessment is to provide you with some first impressions of what our work will include and a plan to follow.
All clients that choose to work with us must be a resident of Texas and living in the state, per our licensing regulations (this doesn’t include temporary traveling out of state).
We kindly ask you that you complete all intake forms prior to the first session. Therapy is a commitment to a better, healthier you!
Sessions are conducted on secure video platform and can be done in the privacy of your home or other setting.
Typically, we will set up a specific day and time to meet weekly.
To get the maximum benefit from therapy, We recommend weekly appointments, but under some circumstances meeting every other week is a possibility. We offer online and Face to Face sessions.
Sessions are confidential, and we adhere to all rules of confidentiality. We have an obligation to respect your right to confidentiality concerning the information you share within my clinical practice.
Confidentiality of client information is governed by federal law (Health Insurance Portability and Accountability Act) and by state law.
The laws of the State of Texas impose some limitations to your rights of confidentiality
Please remember to cancel or reschedule your session with your therapist at least 24 hours in advance. You will be responsible for a $30 charge if cancellation is less than 24 hours. It is our policy is to secure your appointment with a credit card.
There is no fee to cancel or reschedule for any reason prior to the 24 hour time frame. This is necessary because a time commitment is made to you and is held exclusively by your therapist for you.
If you do not attend your scheduled initial appointment/ Intake session, and you have not notified us at least 24 hours in advance, you will be responsible for a $30 no show/late cancel fee.
Prior to receiving services we provide a billing disclosure and service agreement. We also offer a sliding scale for clients that either do not have health insurance or access to benefits that would cover the cost of counseling.
An initial over the phone or video consultation is offered at no charge in order to answer your questions about counseling, insurance, fees and arranging an appointment.
Once therapy has begun, telephone conversations lasting longer than 10 minutes may be charged at a prorated hourly rate.
Payment is due at time of commitment via check, cash or credit card or gift card.
Insurance companies require diagnosis and treatment planning which can dictate treatment. We choose to provide a private pay scale in which you can attend as frequent as you would like while also limiting released information as well as a sliding scale based on your household income.
We currently work in-network with some insurance companies. (Aetna, Molina, United Health Care, Cigna and Optum).Be sure to check with your insurance provider for the details of your coverage.
If you would like our office to verify your insurance, please contact us at least 3 days prior to your scheduled intake appointment. If we do not receive your insurance information 3 day prior to you 1st appointment you will be required to pay the full amount of the intake session.
As a courtesy to you, if we are not listed as a provider with your insurance company, we can provide you with an "Out-of-Network provider" super bill that you will submit to your insurance company for reimbursement, with this option you are still required to pay the full cost of session at the time of services. Each insurance plan is different; therefore, it is recommended that you contact the company directly with any questions about. reimbursement.
SLIDING SCALE FEE SCHEDULE
We believe money should never stand in the way of attaining quality therapy services. I also recognize that my clients are adults and are aware of what they can afford to pay.
In order to provide services to people of all backgrounds and economic situations, I have developed a sliding scale for those clients that either do not have health insurance or access to benefits that would cover the cost of counseling.
The sliding scale is based on total family income. Fees are due at the time of the session.
We specialize in treating:
Trauma and Abuse
PTSD/ Complex PTSD
Coping with life changes.
Cognitive Behavioral (CBT)
Cognitive Processing (CPT)